At Bhojdeal.com, operated by Volenath Group Pvt. Ltd., we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you use our website, mobile app, and services.

1. Information We Collect
We collect the following types of information to provide and improve our services:

a. Personal Information

1. Full name
2. Phone number
3. Email address
4. Delivery address
5. Payment details (processed through secure third-party gateways)

b. Technical Information

1. IP address
2. Browser type
3. Device information
4. Location (if permitted)

c. Usage Data

1. Order history
2. Preferences
3. Feedback and ratings
4. Communication with support

2. How We Use Your Information

1. We use your data to:
2. Process and deliver food orders
3. Communicate order status via SMS, email, or in-app messages
4. Customize user experience
5. Provide customer support
6. Improve platform performance and functionality
7. Detect fraud or abuse
8. Comply with legal requirements

3. Sharing Your Information

1. We do not sell or rent your personal data. However, we may share your information with:
2. Partner restaurants and delivery personnel to fulfill your orders
3. Payment gateways (e.g., eSewa, Khalti, Fonepay, Connect IPS) for processing transactions
4. Service providers who support platform functionality (e.g., hosting, analytics)
5. Legal authorities if required by law or to protect our rights

4. Data Storage and Security
We take appropriate technical and organizational measures to secure your data. While we strive to protect your information, no system is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience, remember your preferences, and analyze website traffic. You can control cookie settings through your browser.

6. Your Choices

1. You have the right to:
2. Access or update your personal information
3. Request deletion of your account
4. Opt out of promotional communications
5. Control location or cookie permissions in your device/app settings

7. Third-Party Links
Our platform may contain links to third-party websites (e.g., restaurants, payment providers). We are not responsible for their privacy practices, so we encourage you to review their privacy policies separately.

8. Children’s Privacy
Bhojdeal is intended for users aged 18 and above. We do not knowingly collect personal information from children under 18.

9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Effective Date." Your continued use of the platform means you accept the updated terms.

10. Contact Us
If you have any questions about this Privacy Policy or your data, please contact:

📧 info@bhojdeal.com
📞 9801015022